Packing Cubes

Delivery summary

We ship to all 50 U.S. states, including Alaska and Hawaii, and Washington, DC. We do not offer international shipping. Standard shipping is free, with no minimum purchase.

• Order processing: 1–2 business days.
• Estimated transit after dispatch: 2–4 business days.
• Estimated total delivery time: 3–6 business days.

Business days are Monday through Friday, excluding U.S. federal holidays.

We do not offer delivery to U.S. territories or APO/FPO/DPO addresses. Contact us before ordering to a PO Box because availability depends on the item and an eligible delivery service. We do not promise a particular carrier before confirming service for your address.

Read the Shipping Policy

Changes and cancellations

Contact us promptly with your order reference and the change or cancellation you want to request. We must check the current fulfillment status and confirm whether the request can be completed. Sending a request does not confirm a change or cancellation.

After we confirm cancellation before dispatch, any captured payment will be refunded to the original payment method, with the refund initiated within 2 business days after confirmation. Bank posting may take longer. This is separate from the refund period for an approved return after receipt and inspection. Business days are Monday through Friday, excluding U.S. federal holidays.

No return receipt or inspection is required for an order cancelled before dispatch. If payment was only authorized and not captured, there is no completed charge to refund; a pending authorization may remain visible while your bank or payment provider processes its release. Orders already dispatched follow the applicable return process. See the Refund Policy for the applicable return process.

Return summary

You may request a return or exchange within 30 calendar days after delivery.

For a change-of-mind return or exchange, the product must be in new, unused and undamaged condition, with its included accessories complete. These conditions do not limit your applicable rights for damaged, defective, incorrect, incomplete or materially misdescribed goods.

We support returns for items that are damaged, defective, sent incorrectly, missing components or materially different from their description.

For returns by mail, contact us first to confirm the instructions and correct return address. Return shipping for eligible returns is free, and a free prepaid return label is included in your package. If the label is missing or unusable, contact us for assistance. There is no restocking fee. We accept exchanges; contact us to confirm the instructions and next steps.

For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.

Read the Refund Policy

Return steps and progress

Contact us first with your order reference and the item or issue. Use the free prepaid label included in your package and follow the confirmed instructions and correct return address for your eligible return by mail. Contact us with the order reference to ask whether a return has been received, reviewed or refunded.

The receipt-and-inspection refund period above applies to approved returns, not an item that was never dispatched.

After we confirm cancellation before dispatch, any captured payment will be refunded to the original payment method, with the refund initiated within 2 business days after confirmation. Bank posting may take longer. This is separate from the refund period for an approved return after receipt and inspection. Business days are Monday through Friday, excluding U.S. federal holidays.

A cancellation request still needs confirmation. If payment was only authorized and not captured, there is no completed charge to refund; a pending authorization may remain visible while your bank or payment provider processes its release. See the Terms of Service.